Terms of Service

These terms apply when you use this website or hire Trutech Business (“we”, “us”) for websites, web applications, management systems, graphic design, IT support or training. By using the website or accepting a quote, you agree to them. Anything we agree with you in writing for a specific project, including by WhatsApp or email, takes priority over these terms.

1. Projects and quotes

• Before we start, we agree the scope, price and timeline of the project in writing.
• Quotes are valid for 14 days unless they say otherwise.
• Work outside the agreed scope is quoted and charged separately.

2. Payment

• Unless we agree otherwise, a 50% deposit is due before work begins and the balance before final files are released or a site or system goes live.
• Payments are in Ghana cedis by mobile money, bank transfer or an online payment link.
• Fees for third-party services (domains, hosting, paid plugins, SMS or payment providers) are paid by you unless the quote includes them.

3. Your part

• You provide the content, information and approvals we need, on time.
• You confirm you have the right to use any logos, photos, text or data you give us.
• Delays in providing content or feedback may move the delivery date.

4. Reviews, revisions and approval

• We share drafts through a private link where you can view the work, request changes or approve it.
• Each project includes two rounds of revisions unless we agree otherwise; further changes are charged.
• Approving the work through your private link, WhatsApp or email confirms that it’s accepted.

5. Private links and files

• Your private link is for you and your team. Please don’t share it publicly; anyone with the link can open it.
• Files marked view only are for review. They may not be downloaded, copied, screenshotted or used until the work is approved and paid for.
• Links may be switched off or set to expire. Please download your final files when you receive them; we keep them for a limited time (see our Privacy Policy).

6. Ownership

• When the project is paid in full, you own the final approved deliverables made for you.
• We keep ownership of drafts and unused concepts, and of our own tools, templates and reusable code, which we license to you for use in your project.
• Fonts, stock images, plugins and other third-party materials stay under their own licences.

7. Our portfolio

We may show completed work in our portfolio and on social media, unless you ask us in writing not to. We never show confidential information, private data or work that isn’t public yet.

8. Support

For websites and systems, we fix bugs in the work we delivered free of charge for 30 days after launch. Ongoing maintenance, hosting management and new features are available by separate agreement.

9. Cancellation

Either of us can end a project by telling the other in writing. The deposit isn’t refundable once work has started, and work completed up to the cancellation is charged.

10. Liability

We do our work with reasonable care and skill. We aren’t responsible for problems caused by third-party services (such as hosting, payment providers or APIs), by changes made by others, or for indirect losses such as lost profits. Our total liability for a project is limited to the amount you paid for it.

11. This website

The text, designs and images on this website belong to Trutech Business or to the clients they were made for. You may not copy or reuse them without permission, or use the website in a way that harms it or others.

12. Law and changes

These terms are governed by the laws of Ghana. We may update them; the version on this page at the time you accept a quote applies to that project.

Contact

Questions about these terms? Contact us at Juvie111243@gmail.com.